Shipping policy

FREE INTERNATIONAL DELIVERY ON ORDERS OVER £200

UK Shipping:

LIEBESTRAUM ships all products from the UK. Because of this, all inland orders do not require customs and tax procedures.

EU Shipping:

LIEBESTRAUM ships all products from the UK. For the purposes of customs, the UK is now treated as any other non-EU country. In particular, customs procedures and formalities apply to trade between the UK and the EU for any items over £135.

To find the national contact points and customs/tax procedures in your country, please visit the contact-list.

NOTE: The customer is liable to pay for any extra customs fees. Once an item is held in the destination country due to unpaid customs and taxes, LIEBESTRAUM is NOT responsible for paying any fees to have items released on the customer's behalf.

Worldwide Shipping (US and Beyond):

Before receiving your goods, you may have to pay VAT, Customs Duty or Excise Duty if they were sent from within the UK. 

VAT is charged on all shipping for goods sent from:

  • The UK to International
  • The UK to the EU and Northern Ireland

You pay VAT when you buy the goods or to the delivery company before you receive them. If you have to pay VAT to the delivery company, it’s charged on the total package value, including:

  • the value of the goods
  • postage, packaging and insurance
  • any duty you owe

VAT is charged at the VAT rate that applies to your goods.

NOTE: The customer is liable to pay for any extra customs fees. Once an item is held in the destination country due to unpaid customs and taxes, LIEBESTRAUM is NOT responsible for paying any fees to have items released on the customer's behalf.